![]() ![]() *** For further troubleshooting tips, please see below *** ![]() Now, check if the application is able to connect to your device properly or not. Now install MyDrive Connect with the newly downloaded installer.Īfter the installation process of the new MyDrive application completes successfully, please restart your computer. Re download a new installer from (I recommend you to use the Google Chrome while downloading the installer) Find and open TomTom folderĭelete the MyDrive Connect folder from: C:\Program Files (x86) (if still present)ĭelete the TomTom folder from: C:\Users\\AppData\Local\ (USERNAME - It is the user name which you use to login to Windows )ĭelete the TomTom folder from: C:\Users\\AppData\Roaming\ĭelete every file and folder from: C:\Windows\Temp\ (in case some files can't be removed, reboot the PC and retry) Press the Windows logo key +R to open the Windows Run dialog If your navigation device is connected to the computer, disconnect it.Ĭlick the MyDrive Connect icon ( or ) in the Windows notification area or Apple menu bar and then select > QuitĬlick on the Start button and go to All Programs › TomTom › Uninstall TomTom MyDriveĪlternatively you can use Add or Remove Programs in the Contol Panel to remove TomTom MyDrive Connect. *** TT CS official reply that worked for many with W10 issue *** If you have no luck yet, visit the web site of the manufacturer of the PC and look for newer (Windows 10 compatible) USB or chipset drivers for your computer and install it. If it is not recognised yet, keep it connected and then press and hold the ON button, until you hear the drum roll. Restart the PC, wait a minute or two, until everything starts up. Look for further updates, download and install those. Also in Windows 10, click on the "Start" menu (Windows icon in lower left corner), click on Settings and then Updates. Disconnect the device, uninstall the MyDrive Connect support app with Revo Uninstaller, restart the PC, download the latest MyDrive Connect installer from and install it again. If you have just updated recently, you might run into trouble with TT (and other devices too). You might seek help from support tomorrow:Īlways make sure that you are logged in with the correct account. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |